At Heather House, we understand that choosing the right care home is a deeply personal and emotional decision. That’s why we’ve designed our admissions process to be transparent, supportive, and stress-free — every step of the way.
1. Initial Contact
Reach out to us by phone, email, or through our website to express interest in our services. We'll listen, answer your questions, and schedule a tour.
2. Tour & Family Meeting
Visit our facility, meet our team, and see firsthand the warmth and care we provide. Virtual tours are also available upon request.
3. Application & Assessment
We’ll help you complete the application forms and discuss your loved one’s personal care needs to create a supportive plan.
4. Personalized Care Plan
Based on the assessment, we’ll craft a care plan that reflects your loved one’s health, preferences, and routines.
5. Move-In Day
Once accepted, we’ll coordinate the move-in, welcome your family, and make sure the transition is smooth and respectful.
What You'll Need
To help with the process, please prepare the following:
Completed Admissions Application Form
Copy of current insurance/Medicare/Medicaid card(s)
Current medication list, including dosage instructions and schedules
Emergency contact and power of attorney details
Details of the resident’s daily routines, preferences, and any specific personal care needs
Need Help Navigating the Process?
Our admissions coordinator is here to walk you through every question or concern. We offer guidance on:
Long-term care insurance
State assistance programs
Financial planning
We’re Here for You
Whether you’re planning ahead or making an urgent decision, Heather House is here to provide support and care throughout your journey.
“The moment we walked through the doors, we knew Heather House was the right place for Mom. The staff made everything so easy and warm.”