Admissions

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Admissions

A Simple, Supportive Journey to Join Our Family

At Heather House, we understand that choosing the right care home is a deeply personal and emotional decision. That’s why we’ve designed our admissions process to be transparent, supportive, and stress-free — every step of the way.

Senior Chinese Couple Sitting on Front Steps of Their House
1. Initial Contact

Reach out to us by phone, email, or through our website to express interest in our services. We'll listen, answer your questions, and schedule a tour.

2. Tour & Family Meeting

Visit our facility, meet our team, and see firsthand the warmth and care we provide. Virtual tours are also available upon request.

3. Application & Assessment

We’ll help you complete the application forms and discuss your loved one’s personal care needs to create a supportive plan.

4. Personalized Care Plan

Based on the assessment, we’ll craft a care plan that reflects your loved one’s health, preferences, and routines.

5. Move-In Day

Once accepted, we’ll coordinate the move-in, welcome your family, and make sure the transition is smooth and respectful.

What You'll Need

To help with the process, please prepare the following:

  • Completed Admissions Application Form

  • Copy of current insurance/Medicare/Medicaid card(s)

  • Current medication list, including dosage instructions and schedules

  • Emergency contact and power of attorney details

  • Details of the resident’s daily routines, preferences, and any specific personal care needs

Need Help Navigating the Process?

Our admissions coordinator is here to walk you through every question or concern. We offer guidance on:

  • Long-term care insurance

  • State assistance programs

  • Financial planning

We’re Here for You

Whether you’re planning ahead or making an urgent decision, Heather House is here to provide support and care throughout your journey.

“The moment we walked through the doors, we knew Heather House was the right place for Mom. The staff made everything so easy and warm.”